Q1: What is the Minimum Order Quantity (MOQ) for smartwatches and AI smart glasses?
For ready-to-ship neutral stock models, our sample MOQ starts from just 1 piece. This allows enterprise buyers to test hardware build quality, app pairing stability, and optical performance prior to committing capital. Standard custom OEM branding (logo laser printing, custom box artwork) begins at 200–500 pieces per SKU. Private-mould projects or deep firmware customized solutions typically require an MOQ of 1,000 pieces.
Q2: What international compliance certificates do your wearables carry for Western markets?
Awia wearable products ship with full test documentation required for European, North American, and Latin American customs clearance. This includes CE (EMC/RED), FCC Part 15, RoHS 2.0, and an official EU Declaration of Conformity (DoC). For global logistics, our lithium-polymer batteries are certified with MSDS, UN38.3, and IEC 62133 transport safety reports for seamless air and ocean freight clearance.
Q3: Can you support OEM, ODM, and private-label app customization?
Yes. We offer comprehensive OEM/ODM solutions. Our software engineering team can modify firmware, add multi-language UI, create custom watch faces, and re-skin white-label mobile applications (iOS and Android) with your company branding, color scheme, and proprietary server domain API endpoints.
Q4: How do you support e-commerce sellers on Amazon, TikTok Shop, and Shopify?
We provide end-to-end dropshipping and one-piece fulfillment direct from our Shenzhen warehouse. We maintain safety inventory for core SKUs, provide unbranded/neutral packaging, generate SKU barcode labeling, and support fast dispatch (3-5 working days) via reliable international express lines with DDP (Delivered Duty Paid) options.
Q5: What are the lead times for sample delivery and mass production orders?
Sample requests for standard inventory are dispatched within 24–72 hours. Standard OEM production runs (500 to 3,000 units) require 15–25 calendar days following artwork approval and deposit confirmation. Complex custom private-mould projects require 45–60 days to complete tooling, EVT/DVT engineering trials, and compliance certification testing.